Regional Manager

About Bender Midwest Properties

At Bender Midwest Properties, we're passionate about making our residents' living experience the best it can be, while also taking care of the properties we manage. We take pride in a team-first culture built on accountability, communication, and genuine care for the communities we serve. As we grow, we're looking for a driven and experienced Regional Property Manager to lead our on-the-ground property management teams and help us raise the bar across our entire portfolio.

The Role

The Regional Property Manager is a leadership position responsible for the oversight, performance, and development of a portfolio of residential properties and the Property Managers who run them. You'll serve as the key link between leadership and site-level operations, ensuring that our properties are well-maintained, our teams are supported, and our residents are receiving an exceptional living experience.

This role requires a hands-on leader who can think strategically and execute operationally,  someone equally comfortable reviewing financial reports, coaching a Property Manager through a tough tenant situation, or walking a property to assess its condition.

Key Responsibilities

Leadership & Team Development

• Directly supervise and mentor a team of Residential Property Managers across multiple sites

• Conduct regular one-on-ones and field visits to provide coaching and accountability

• Identify training needs and develop team members' skills in operations, leasing, tenant relations, and compliance

• Onboard and manage performance for direct reports

• Foster a positive, high-performance team culture aligned with BMP's values

Portfolio Operations

• Oversee day-to-day operations across the regional portfolio, ensuring consistent standards at every property

• Conduct regular property inspections and follow through on action items to maintain asset quality and compliance

• In conjunction with the Maintenance Supervisor, monitor maintenance workflows, vendor relationships, and capital project coordination across sites

• Ensure all properties meet or exceed local, state, and federal regulatory requirements

• Serve as an escalation point for complex tenant issues, legal matters, and operational challenges

Financial Oversight

• Review and analyze financial performance reports across the portfolio, including rent rolls, delinquency reports, and operating budgets

• Work with Property Managers to drive occupancy, reduce turnover, and maximize NOI

• Identify and escalate budget variances and support corrective planning

• Collaborate with the team on rent collection performance, expense management, and financial reporting

Owner & Stakeholder Relations

• Serve as a senior point of contact for property owners, providing regular updates on property performance and key issues

• Support leadership in client reporting, portfolio reviews, and strategic planning

• Represent BMP professionally in all owner, vendor, and community interactions

Leasing & Marketing Oversight

• Monitor leasing activity, occupancy trends, and marketing effectiveness across the portfolio

• Collaborate with Property Managers and marketing staff to implement strategies that drive traffic and lease-ups

• Assist in the process to review and approve pricing strategies, concessions, and lease renewal terms

What We're Looking For

• 5+ years of residential property management experience, with at least 2 years in a multi-site or supervisory role

• Proven ability to lead, develop, and hold accountable a team of property management professionals

• Strong financial acumen, comfortable with budgets, P&L analysis, and performance reporting

• Solid knowledge of landlord-tenant law and fair housing regulations

• Proficiency with property management software (e.g., AppFolio, Yardi, or similar)

• Exceptional communication skills, written, verbal, and interpersonal

• Highly organized with the ability to manage competing priorities across multiple properties and teams

• A customer-service mindset combined with the decisiveness to make tough calls when needed

• Valid driver's license and willingness to travel regularly within the region

Bonus Points If You Have

• A degree in Business, Real Estate, Property Management, or a related field

• CAM, ARM, CPM, or other relevant professional certification

• Experience managing a mix of property types 

• Experience growing or scaling a property management operation

What We Offer

• Competitive pay commensurate with experience

• Health, dental, vision, and life insurance

• Health and dependent care FSAs

• Generous PTO, paid holidays, and paid volunteer hours

• Summer hours on Fridays

• 401(k) retirement plan

• Ongoing professional development and growth opportunities

• A supportive, team-oriented culture where your work actually matters

Why Bender Midwest Properties?

We're a team that genuinely cares, about our residents, our properties, and each other. As a Regional Property Manager at BMP, you'll have real influence over how we operate and grow, with the support of a leadership team that values your expertise. If you're looking for a role where your work makes a tangible difference and your leadership actually matters, we'd love to hear from you.